Privacy Policy

Effective Date: Oct 1, 2024

1. Introduction

Welcome to CommentMod Ltd (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our software-as-a-service (SaaS) application that analyzes YouTube comments to generate sentiment insights.

2. Information We Collect

We collect the following personal data to provide and improve our services:

  • Personal Information: When you sign up for our service, we collect your first name, last name, and email address.
  • YouTube Authentication Data: If you choose to authenticate your YouTube account, we store your access tokens with encryption for security purposes.
  • Cookies: We use cookies to manage your authentication sessions. These cookies help you stay logged into your account and ensure security during your use of our app.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, operate, and maintain our service.
  • To authenticate your account and manage your session.
  • To analyze YouTube comments by retrieving data via the YouTube API.
  • To process payments through Paddle.
  • To enhance security through Google reCAPTCHA.

4. Data Storage and Security

We take data security seriously. Your personal information, including any access tokens generated by YouTube authentication, is stored using industry-standard encryption. We use third-party servers to host our APIs and store data, but we do not share your personal information with any third parties.

5. Third-Party Services

We rely on third-party services to enhance our app:

  • Hosting: We use services such as Ionos, AWS, Brevo, Datadog, Cloudflare and Sentry to successfully operate the app.
  • YouTube API: We retrieve data from YouTube to analyze comments.
  • Paddle: We process payments through Paddle.
  • Google reCAPTCHA: We use reCAPTCHA to prevent spam and abuse.
  • Cloud GPU providers: We use cloud GPU providers such as RunPod for processing AI related tasks.

Each of these services has its own privacy policies, which you can review on their respective websites.

6. Cookies

We use cookies to maintain your session and improve the functionality of our app. You can disable cookies in your browser settings, but this may limit your ability to use certain features of the service.

7. Data Retention

We retain your personal information as long as necessary to provide our services or comply with legal obligations. If you delete your account, we will remove your personal data from our systems, except for data that must be retained for legal or security purposes.

8. User Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request that we delete your personal data.
  • Update or correct your information.

To exercise these rights, please contact us via email.

9. Security Measures

We implement strong security measures to protect your data, including encryption of sensitive information such as YouTube access tokens. Despite these efforts, no method of data transmission over the internet or storage system is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CommentMod LTD – Contact

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